Shipping Policy

How long does it take to process an order?

Please allow 1-2 days for your order to be processed.  We make every effort to fulfil orders as quickly as possible. After all, we want you to enjoy your Neon Army purchase. On a rare occasion it might take a little longer but we will always communicate and keep you updated by email. Stay positive as we know you are waiting and want to make sure you have what you have paid for.
What about shipping?
We offer free UK 1st class recorded delivery on orders over £75 and £4 1st class recorded delivery on orders under £75
For all international orders, please type in your full postal address at the checkout to see the price to ship to your location.

Customs Duties & Taxes
If you are ordering from outside the UK, the price you pay to Neon Army will exclude all relevant duties and taxes. As the recipient of the order, you may need to pay import duties and taxes directly to the carrier to release your order from customs. We are unable to advise on the exact amount, and recommend you contact your local customs office/tax authority before placing an order.
For any other enquiries please email [email protected]